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crm account management customer success branding saasπ Description
- Hybrid role in the New York City metro; occasional in-office in Manhattan.
- Learn Reachdesk platform and onboard new clients.
- Manage a small client portfolio and drive active Reachdesk usage.
- Move into commercial work, selling gifting solutions to clients.
- Meet/exceed targets; grow into Client Success Manager within six months.
- Collaborate with Sales and Marketing to deliver value and ROI.
π― Requirements
- Recent college graduate or early in your career.
- Prior internship/work in client-facing, sales, marketing, or tech.
- Located in NY Metro and able to come to Manhattan office as needed.
- Strong communicator; comfortable building relationships and influencing clients.
- Highly proactive, organized, and eager to take ownership.
- Comfortable learning new tech and explaining concepts clearly.
π Benefits
- Competitive salary, stock options, and 401(k) matching.
- Dental, hearing, vision, and life insurance.
- Flexible PTO.
- A super collaborative culture with innovative, fun, and dedicated people.
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