Client Success Account Manager

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

account management upselling b2b english portuguese

πŸ“‹ Description

  • Manage a named portfolio of large, complex accounts post-sale
  • Drive renewals, expansions, and annual contract negotiations
  • Upsell and cross-sell within the existing client base
  • Partner with HR and executives to align Wellhub with client needs
  • Provide product feedback to management for improvements
  • Promote wellbeing and work-life balance across teams

🎯 Requirements

  • Solid experience in a client-facing role managing large, complex accounts
  • Strong leadership and cross-functional collaboration skills
  • Ability to work independently and manage multiple clients
  • Attention to detail with ability to juggle projects
  • Analytical mindset for improving processes and adapting to change
  • Fluency in Portuguese and English

🎁 Benefits

  • Hybrid and remote options with flexible schedules
  • Gold+ gym membership with wellness resources
  • Wellz emotional wellbeing program with therapy
  • Healthcare: health, dental, life insurance
  • Home office stipend and setup assistance
  • Paid time off and parental leave
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