Client Success Account Manager

Added
10 days ago
Type
Full time
Salary
Salary not provided

Related skills

account management upselling contract negotiation client relationships cross-selling

πŸ“‹ Description

  • Manage a portfolio of large and complex client accounts in a B2B setting.
  • Develop a sales plan per named client and drive upsell/expansion opportunities.
  • Ensure contract renewals, expansions, and annual negotiations.
  • Partner with HR and executives to connect client C-level with Wellhub leadership.
  • Provide product feedback to product management.
  • Live the mission by promoting wellbeing and work-life balance within the client's teams.

🎯 Requirements

  • Solid experience in a client-facing role leading large, complex client relationships.
  • Strong leadership and ability to collaborate with cross-functional teams.
  • Operate independently and manage change in a fast-moving global business.
  • Strong attention to detail and ability to manage multiple clients/projects.
  • Analytical mindset to improve current processes and adapt to change.
  • Fluent in Portuguese and English.

🎁 Benefits

  • Wellness programs and membership options.
  • Flexible hybrid/remote work options and home office stipend.
  • Healthcare, dental and life insurance.
  • Paid time off and parental leave policies.
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