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account management data analysis renewals cross-functional collaboration client relationships📋 Description
- Own client relationships for a portfolio of large accounts; lead meetings virtually and in person.
- Build trusting HR relationships by sharing our mission to improve health, engagement, and happiness.
- Understand clients' objectives and deliver solutions via client-specific growth strategies.
- Drive initial client launches and ongoing relaunch events; partner with Wellhub team for implementation.
- Present best-practice workflows; review growth rates; propose growth strategies.
- Collaborate with cross-functional teams to develop member growth strategies and deliver on goals.
🎯 Requirements
- Experienced managing client relationships in a client-facing role.
- Collaborative, cross-functional teamwork; solve problems creatively and efficiently.
- Excellent communicator with superior customer service to internal and external clients.
- Detail-oriented; able to manage multiple clients/projects concurrently.
- Fluent in monitoring data, analyzing reports, and leveraging results.
- Excellent communicator in English; Spanish a plus.
🎁 Benefits
- Hybrid role with at least 2 days in-office per week.
- One-time home office setup reimbursement and monthly work allowance.
- Flexible schedule aligned with time zones and team needs.
- Paid time off minimum 25 days per year.
- 100% paid parental leave for new parents.
- Career growth opportunities and development programs.
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