Client Solutions Manager

Added
3 days ago
Type
Full time
Salary
Salary not provided

Related skills

product management risk management project management stakeholder management client relationships

πŸ“‹ Description

  • Act as the main contact for a portfolio of Embedded Banking Clients across disciplines.
  • Manage delivery of new products & solutions for Embedded Banking Clients.
  • Track key strategic priorities and projects for Clients & ClearBank.
  • Liaise with Sales, Product, Finance to align client/ClearBank requirements.
  • Ensure delivery of services against quality and performance standards.
  • Ensure prompt handling of client inquiries and resolve escalated issues.

🎯 Requirements

  • Knowledge of embedded banking products and industry-specific regulations and standards.
  • Strong interpersonal and communication skills to build client relationships.
  • Excellent client and senior stakeholder relationship management.
  • Great communication skills; proactive in risk and escalation management.
  • Strong teamwork and attention to detail.
  • Analytical mindset and problem solving.

🎁 Benefits

  • We're flexible – supports work-life balance.
  • Offices – London office, home, or hybrid.
  • Holiday – 27 days annual leave plus bank holidays.
  • Holiday buy/sell – Buy or sell up to 5 days of leave.
  • Work abroad – Eligible to work outside the UK up to 30 days/yr.
  • Socials – Regular social events open to all.
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