Related skills
risk management project management stakeholder management budgeting sdlc📋 Description
- Lead end-to-end delivery of NICE products post-sale.
- Manage project scope, goals, and deliverables with stakeholders.
- Coordinate internal and external stakeholders and partners.
- Run project kick-offs, governance, and cadence for updates.
- Build and maintain project plans, timelines, and artifacts.
- Manage risks, changes, dependencies, and resources to ensure on-time delivery.
🎯 Requirements
- Bachelor's degree in Business Management or related field.
- 5–10+ years of customer-facing project management experience.
- Experience in call center environments; telephony/recording preferred.
- PMP certification (PMI) required.
- Excellent written and verbal communication; executive/customer-facing.
- Strong planning, risk, change, and budget management; cross-functional leadership.
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