Client Services Project Manager, CX

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

communication risk management project management stakeholder management sdlc

📋 Description

  • Lead end-to-end delivery of NICE projects post-sale.
  • Align stakeholders and define project scope, goals, and deliverables.
  • Build and manage project plans; schedule timelines and milestones.
  • Manage resources, dependencies, risks, and changes.
  • Conduct project kick-offs and governance; establish cadence.
  • Communicate progress to customers and internal teams.

🎯 Requirements

  • 5–10+ years of customer-facing project management experience (enterprise preferred).
  • Bachelor’s degree in Business Management or related field, or equivalent work experience.
  • PMP certification (PMI) required.
  • Strong written and verbal communication; stakeholder management.
  • Solid understanding of the software development lifecycle (SDLC).
  • Experience with risk, change, and dependency management; governance.
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