Client Services Project Manager, CX

Added
9 hours ago
Type
Full time
Salary
Salary not provided

Related skills

jira agile asana smartsheet waterfall

๐Ÿ“‹ Description

  • Lead client-facing projects from initiation to close within the SOW.
  • Align work with the SOW to deliver measurable value to enterprise customers.
  • Be the main client contact and align internal and external teams.
  • Own multiple projects concurrently and track action items.
  • Identify and mitigate risks early and escalate as needed.
  • Report on project financials, revenue forecasting and recognition.

๐ŸŽฏ Requirements

  • University/Bachelor's degree with PMP Certification.
  • 5+ years PM experience in Cloud Transformation or CCaaS in Telecoms.
  • Proven track record managing multiple projects.
  • Comfortable working with technical teams.
  • Experience serving as the primary client contact.
  • Proficient in MS Project, Jira, Asana, or Smartsheet.
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