Client Services Project Manager

Added
15 days ago
Type
Full time
Salary
Salary not provided

Related skills

jira agile asana smartsheet waterfall

πŸ“‹ Description

  • Own full lifecycle delivery from planning to closure (Agile & Waterfall).
  • Build project plans from customer requirements and Conversational AI concepts.
  • Develop detailed project plans aligned with the SOW.
  • Lead multiple projects concurrently.
  • Track action items and enforce accountability across stakeholders.
  • Identify and mitigate risks early.

🎯 Requirements

  • Minimum 4+ years of project management experience.
  • Proven track record managing multiple projects.
  • Comfortable working with technical teams; primary client contact.
  • Skilled in developing and maintaining detailed project plans.
  • Proactive in managing risks and escalations.
  • Must be authorized to work in the US; proficient in MS Project/Jira/Asana/Smartsheet.

🎁 Benefits

  • Global, fast-paced, collaborative environment with growth opportunities.
  • Internal career opportunities across roles, disciplines, and locations.
  • NICE is an equal opportunity employer.
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