Client Services Manager, Home Care

📋 Description

• Develop and grow caseload by building long-term relationships with clients, referral sources, payors, and community organizations.
• Handle service inquiries, establish service agreements, and coordinate authorizations and payor details with clients, internal teams, and clinical partners.
• Recruit and onboard field staff; participate in recruitment planning and interviewing.
• Schedule field staff, coordinate services, manage call-outs, and ensure reliable coverage.
• Follow up with clients, families, and employees on service, scheduling, and billing questions.
• Document incidents and key interactions; follow through on needed next steps.

🎯 Requirements

• Four-year college degree or equivalent health care experience.
• Strong interpersonal skills and a track record of goals achieved.
• History of increasing responsibility with positive results and growth.
• Prior supervisory experience highly desired.
• Home care, health care, recruiting, staffing experience preferred.
• Basic PC proficiency and strong written and verbal English communication.

🎁 Benefits

• Weekly pay
• Growth opportunities
• Comprehensive benefits: PTO, medical, dental, vision
• Employer-paid life insurance
• 401(k) with company match and direct deposit
• Employee assistance program