Client Services Manager – Assistive Care

📋 Description

• Manage a caseload of Assistive Care clients and ensure schedules are filled.
• Coordinate staffing and scheduling for personal care and companion services.
• Communicate with clients, families, and caregivers to understand needs.
• Monitor open shifts and coverage gaps to prevent interruptions.
• Collaborate with clinical manager and director to grow and sustain caseload.
• Promote assistive care services to help clients remain at home.

🎯 Requirements

• 1+ years in customer service, staffing, scheduling, or coordination.
• Strong relationship-building and communication skills, written and verbal.
• Ability to prioritize, stay organized, and meet deadlines.
• Comfort with computers and learning new scheduling and reporting systems.
• Alignment with BAYADA Way and helping clients, families, and caregivers.

🎁 Benefits

• PTO, comprehensive benefits, 401k match.
• Medical, dental, and vision coverage.
• Paid holidays, vacation, and sick time.
• 401(k) with company match.
• Employer-paid life insurance.
• Tuition reimbursement.