Related skills
data analysis cross-functional collaboration leadership kpisπ Description
- Lead and develop a team of 6-8 account managers and coordinators.
- Coach and mentor team, fostering collaboration and growth.
- Foster accountability and growth via ongoing feedback and 1:1s.
- Oversee team operations and manage key performance metrics.
- Partner with internal teams to align account strategies.
- Lead quarterly dept initiatives to improve efficiency and outcomes.
- Collaborate with other depts to deliver best client experiences.
- Develop scalable workflows and playbooks for consistency.
π― Requirements
- 4+ years in a customer-facing role.
- 2+ years in a digital agency.
- 1+ years leading high-performing teams.
- Multifamily/Senior Living/Student Housing exp. a plus.
- Strong communication, fast learner, growth mindset, values-driven.
π Benefits
- 4-Day Work Week (32 Hour Week)
- PTO, Sick leave, and Bereavement
- 11 paid holidays
- 401(k) + Match
- 75% employer paid health benefits (Medical, Dental, Vision)
- Paid Parental Leave
- Dog-Friendly Office
- $1000/year travel fund for 3+ years with Digible
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