Client Services Campaign Manager

📋 Description

• Manage end-to-end PMP deal setup, execution, monitoring, and optimization.
• Collaborate with global cross-functional teams including Sales, Marketing, Business Development, Product, Customer Success, Engineering, and Ad Solutions to execute deals within SLAs.
• Generate, analyze, and interpret performance reports to derive insights and actionable recommendations for clients.
• Leverage PubMatic Analytics, AI-powered insights, and internal tools to monitor deal health and troubleshoot underperforming campaigns.
• Develop and maintain SOPs, troubleshooting playbooks, and escalation frameworks for operational excellence.
• Maintain updates across Salesforce, JIRA, and internal workflow tools.

🎯 Requirements

• 1-3 years of Ad Operations experience in digital display.
• Hands-on PMP deals management in SSPs/programmatic platforms.
• Strong understanding of the ad serving ecosystem and campaign lifecycle.
• Experience with complex datasets to track performance and root causes.
• Familiarity with AI-powered analytics, automation, and optimization techniques.
• BCA/B.Tech/B.E./MCA degree or equivalent.

🎁 Benefits

• Hybrid work schedule: 3 days in office, 2 remote.
• Healthcare insurance.
• Paternity/maternity leave.
• Broadband reimbursement.
• In-office snacks, drinks, and catered lunches.
• Equal opportunity employer.