Client Service Specialist (Spanish)

Added
28 days ago
Type
Full time
Salary
Salary not provided

Related skills

customer support kyc spanish english financial markets

๐Ÿ“‹ Description

  • Support clients at all levels.
  • Answer questions on service operations; resolve issues via live chat, email, and calls.
  • Assist clients with KYC procedure.
  • Provide a tour of the trading platform.
  • Build trust and satisfaction through support and training.
  • Stay aware of competitive landscape and financial markets.

๐ŸŽฏ Requirements

  • Proficiency in English & Spanish - C1+.
  • Advanced interpersonal and communication skills.
  • Ability to listen to clients and your team's needs and find solutions.
  • Ability to work a flexible shift schedule, including nights and weekends (weekend and night shifts are remote).
  • Excellent communication skills, both verbal and written.

๐ŸŽ Benefits

  • Work-Life Harmony: Hybrid-friendly schedule.
  • Generous Time Off: Annual leave policy.
  • Employee Referral Program.
  • Comprehensive Health & Pension Benefits.
  • Workation: 30 extra remote days worldwide.
  • Volunteer Days: Two paid days each year to support causes you care about.
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