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customer support kyc english financial markets interpersonal skills📋 Description
- Support clients via live chat, email, and calls.
- Answer questions; resolve issues promptly.
- Assist clients with KYC procedures.
- Demonstrate the trading platform to clients.
- Build trust through professional support and training.
- Gather client feedback to improve experience.
🎯 Requirements
- Proficiency in English - C1+.
- Strong interpersonal and communication skills.
- Active listening to client and team needs.
- Flexible shifts; weekly rotation 09:00–18:00 / 13:00–22:00; no weekends.
- Excellent verbal and written communication.
🎁 Benefits
- Competitive salary; rewards for skills.
- Work-life harmony; hybrid environment.
- Generous annual leave; time off.
- Employee referral program; rewards for referrals.
- Health & pension benefits; remote-work options.
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