Client Service Specialist (Dutch)

Added
25 days ago
Type
Full time
Salary
Salary not provided

Related skills

customer support email support kyc english dutch

πŸ“‹ Description

  • Support our clients at all levels.
  • Answer questions about the service and resolve issues via live chat, email, and calls.
  • Assist clients with the KYC procedure.
  • Provide a tour around the trading platform.
  • Build client trust and satisfaction through professional support and training.
  • Understand the competitive landscape and financial markets.

🎯 Requirements

  • Proficiency in English and Dutch – C1+ level.
  • Advanced interpersonal and communication skills.
  • Ability to listen to clients and the team’s needs and find solutions.
  • Flexible shifts, including nights and weekends (remote for those shifts).
  • Excellent verbal and written communication skills.

🎁 Benefits

  • Competitive salary.
  • Work-Life harmony.
  • Generous time off.
  • Employee referral program.
  • Health and pension benefits.
  • Workation Wonderland: 30 extra days to work remotely worldwide.
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