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customer support email support kyc english dutchπ Description
- Support our clients at all levels.
- Answer questions about the service and resolve issues via live chat, email, and calls.
- Assist clients with the KYC procedure.
- Provide a tour around the trading platform.
- Build client trust and satisfaction through professional support and training.
- Understand the competitive landscape and financial markets.
π― Requirements
- Proficiency in English and Dutch β C1+ level.
- Advanced interpersonal and communication skills.
- Ability to listen to clients and the teamβs needs and find solutions.
- Flexible shifts, including nights and weekends (remote for those shifts).
- Excellent verbal and written communication skills.
π Benefits
- Competitive salary.
- Work-Life harmony.
- Generous time off.
- Employee referral program.
- Health and pension benefits.
- Workation Wonderland: 30 extra days to work remotely worldwide.
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