Client Service Research Manager

Added
7 days ago
Type
Full time
Salary
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Related skills

crm consulting compliance project management recruiting

📋 Description

  • Help clients collect primary research insights to refine business strategies.
  • Manage post-hours client requests: scope changes, scheduling, and new projects.
  • Research, recruit experts for private discussions; connect to clients.
  • Develop screening criteria; understand client compliance; use Guidepoint CRM.
  • Collaborate with Sales and Relationship teams to optimize service usage.
  • Coordinate cross-office time-zone transitions for critical requests.

🎯 Requirements

  • Bachelor’s or Master’s degree
  • 0-3 years professional experience
  • Intellectual curiosity and desire to learn
  • Attention to detail; follow multi-thread client emails
  • Sense of urgency; thrive in fast-paced environment
  • Process-oriented; stay organized across projects

🎁 Benefits

  • 15 PTO Days, 10 holidays, and sick days
  • Comprehensive Medical, dental, and vision plans
  • 401(k) match up to 10%
  • Commuter benefits and corporate discounts
  • LinkedIn Learning development opportunities
  • Friday happy hour and Summer Fridays
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