Client Service Representative

📋 Description

• Deliver warm, professional customer service.
• Greet clients and manage check-in/out efficiently.
• Answer and triage phone calls with a multi-line system.
• Schedule appointments and follow-ups with the clinical team.
• Process payments and ensure accurate invoicing.
• Maintain a clean, organized reception and lobby.

🎯 Requirements

• Evenings and weekends availability.
• Vet/medical front-desk experience preferred, not required.
• Strong communication and interpersonal skills.
• Comfort in a fast-paced environment with multiple priorities.
• Familiarity with Windows-based systems or willingness to learn.
• Positive, team-first attitude and welcoming demeanor.

🎁 Benefits

• Comprehensive benefits: medical, dental, vision, disability.
• 401(k) with company match.
• Generous paid time off: holidays, vacation, personal days.
• Employee discounts on veterinary care and products.
• Culture that values empathy, collaboration, and teamwork.
• Growth-minded environment.