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windows customer service payment processing scheduling phone system📋 Description
- Deliver warm, professional customer service
- Greet clients; manage check-in/check-out
- Answer/triage calls with a multi-line system
- Schedule appointments with the clinical team
- Process payments and accurate invoicing
- Monitor patient/client flow through the day
- Maintain a clean, organized reception area
- Communicate with doctors, techs, and managers
- Support stressed clients with compassion
- Help with light admin tasks as needed
🎯 Requirements
- Availability to work evenings and weekends
- Front-desk veterinary/medical experience preferred
- Strong communication and interpersonal skills
- Comfortable in a fast-paced environment with multiple priorities
- Familiar with Windows-based systems and practice management software
- Positive, team-first attitude
🎁 Benefits
- Comprehensive medical, dental, vision benefits; FSA options
- 401(k) with company match
- Generous paid time off
- Employee discounts on veterinary care and products
- Culture that values empathy and collaboration
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