Client Service Representative

📋 Description

• Deliver warm, professional customer service.
• Greet clients; manage check-in/out efficiently.
• Answer and triage calls with a multi-line system.
• Schedule appointments with clinical team.
• Process payments and ensure accurate invoicing.
• Maintain a clean, organized reception and lobby.

🎯 Requirements

• Availability to work evenings and weekends.
• Veterinary or medical front-desk experience preferred, not required.
• Strong communication and interpersonal skills.
• Comfortable in a fast-paced environment with multiple priorities.
• Familiarity with Windows-based systems and practice management software.
• Positive, team-first attitude and welcoming demeanor.

🎁 Benefits

• Medical, dental, vision insurance; flexible spending options and disability coverage.
• 401(k) with company match.
• Generous paid time off.
• Employee discounts on veterinary care and products.
• Culture that values empathy and collaboration.