Client Service Representative

Added
20 hours ago
Type
Full time
Salary
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Related skills

windows customer service front desk appointment scheduling practice management software

📋 Description

  • Deliver elevated customer service with warmth, empathy, and professionalism
  • Greet clients and manage check-in/check-out efficiently
  • Answer and triage phone calls using a multi-line system
  • Schedule appointments and follow-ups with clinical team
  • Process payments and ensure accurate invoicing
  • Monitor flow of patients and keep lobby organized

🎯 Requirements

  • Availability to work evenings and weekends
  • Veterinary/medical front-desk experience preferred
  • Strong communication and interpersonal skills
  • Thrives in fast-paced, multi-priority environment
  • Familiarity with Windows and practice management software
  • Positive, team-first attitude

🎁 Benefits

  • Comprehensive benefits: medical, dental, vision, FSA, disability
  • 401(k) with company match
  • Generous PTO
  • Employee discounts on care and products
  • A culture that values you
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