Related skills
communication customer service invoicing appointment scheduling practice management software📋 Description
- Deliver elevated customer service with warmth, empathy, and professionalism
- Greet clients and manage check-in/check-out efficiently
- Answer and triage phone calls with a multi-line system
- Schedule appointments and follow-ups with the clinical team
- Process payments and ensure accurate invoicing
- Monitor patient and client flow throughout the day
🎯 Requirements
- Availability to work evenings and weekends
- Previous veterinary or medical front-desk experience (preferred)
- Strong communication and interpersonal skills
- Comfort working in a fast-paced environment with multiple priorities
- Familiarity with Windows-based systems and practice management software
- A positive, team-first attitude and a passion for creating a welcoming environment
🎁 Benefits
- Comprehensive benefits: medical, dental, vision, FSA, disability
- 401(k) with company match
- Generous PTO: holidays, vacation, personal time
- Employee discounts on veterinary care and products
- Culture that values you: empathy, collaboration
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