Client Service Representative

📋 Description

• Deliver elevated customer service with warmth, empathy, and professionalism
• Greet clients and manage the check-in/check-out process efficiently
• Answer and triage phone calls using a multi-line system
• Schedule appointments and coordinate with the clinical team
• Process payments and maintain accurate invoicing
• Monitor patient and client flow; maintain a clean lobby

🎯 Requirements

• Evening and weekend availability
• Veterinary/medical front-desk experience preferred, not required
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment with multiple priorities
• Familiarity with Windows-based systems or practice management software
• A positive, team-first attitude and welcoming demeanor

🎁 Benefits

• Comprehensive benefits package: medical, dental, vision
• 401(k) with company match
• Generous paid time off
• Employee discounts on veterinary care and products
• A culture that values you: empathy and collaboration