Client Service Representative

Added
18 hours ago
Type
Full time
Salary
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Related skills

payments customer service appointment scheduling front desk operations practice management software

📋 Description

  • Deliver warm, professional client service
  • Greet clients and manage check-in/check-out
  • Answer and triage phone calls with a multi-line system
  • Schedule appointments and follow-ups with the clinical team
  • Process payments and ensure accurate invoicing
  • Monitor patient and client flow throughout the day

🎯 Requirements

  • Availability to work evenings and weekends
  • Vet or medical front-desk experience preferred but not required
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment with multiple priorities
  • Familiarity with Windows-based systems and practice management software
  • Positive, team-first attitude and empathy for clients

🎁 Benefits

  • Comprehensive benefits package: medical, dental, and vision
  • 401(k) with company match
  • Generous paid time off
  • Employee discounts on veterinary care and products
  • A culture that values you and teamwork
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