Client Service Representative

📋 Description

• Deliver elevated customer service with warmth and professionalism.
• Greet clients and manage check-in/check-out efficiently.
• Answer and triage phone calls using a multi-line system.
• Schedule appointments and follow-ups with the clinical team.
• Process payments and ensure accurate invoicing.
• Monitor the flow of patients and clients throughout the day.

🎯 Requirements

• Availability to work evenings and weekends.
• Previous veterinary or medical front-desk experience (preferred).
• Strong communication and interpersonal skills.
• Comfort working in a fast-paced environment with multiple priorities.
• Familiarity with Windows-based systems and practice software (or a willingness to learn).
• Positive, team-first attitude and a welcoming environment.

🎁 Benefits

• Comprehensive benefits: Medical, dental, and vision insurance with flexible spending and disability.
• 401(k) with company match: Retirement plan with matching contributions.
• Generous PTO: Holidays, vacation, personal time.
• Employee discounts: Savings on veterinary care and products.
• A Culture that Values You: Empathy and collaboration.