Client Service Representative

📋 Description

• Deliver warm, professional service to clients.
• Greet clients and manage check-in/check-out.
• Answer and triage phone calls with a multi-line system.
• Schedule appointments and follow-ups with the clinical team.
• Process payments and ensure accurate invoicing.
• Maintain a clean, organized reception and lobby.

🎯 Requirements

• Availability to work evenings and weekends.
• Front-desk experience in vet/medical settings preferred.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment with multiple priorities.
• Familiarity with Windows-based systems and practice management software.
• Positive, team-first attitude and welcoming demeanor.

🎁 Benefits

• Medical, dental, and vision insurance.
• 401(k) with company match.
• Generous paid time off.
• Employee discounts on care and products.
• Culture that values empathy and collaboration.