Client Service Representative

📋 Description

• Deliver warm, empathetic customer service.
• Greet clients and manage check-in/check-out.
• Answer and triage phone calls with a multi-line system.
• Schedule appointments with the clinical team.
• Process payments and accurate invoicing.
• Maintain a clean, organized reception and lobby.

🎯 Requirements

• Evenings and weekends availability.
• Vet/medical front-desk experience preferred, not required.
• Strong communication and interpersonal skills.
• Comfort in a fast-paced environment with multiple priorities.
• Familiarity with Windows-based systems and practice management software.
• Positive, team-first attitude and welcoming demeanor.

🎁 Benefits

• Comprehensive medical, dental, and vision coverage.
• 401(k) with company match.
• Generous paid time off and holidays.
• Employee discounts on veterinary care.
• A culture that values empathy and collaboration.
• Flexible spending options and disability coverage.