Client Service Representative

📋 Description

• Greet clients and manage check-in/check-out with warmth and efficiency
• Answer and triage calls using a multi-line phone system
• Schedule appointments and procedures in coordination with clinical team
• Process payments and ensure accurate invoicing
• Maintain a clean, welcoming reception and lobby

🎯 Requirements

• Availability to work evenings and weekends
• Veterinary/medical front-desk experience preferred
• Strong communication and interpersonal skills
• Comfort in a fast-paced environment with multiple priorities
• Familiarity with Windows-based systems and practice software
• Positive, team-first attitude and welcoming demeanor

🎁 Benefits

• Medical, dental, and vision insurance with flexible spending options
• 401(k) with company match
• Generous paid time off (holidays, vacation, personal days)
• Employee discounts on veterinary care and products
• Culture that values empathy and collaboration