Client Service Representative

📋 Description

• Be the first and last impression for clients, setting a welcoming tone.
• Manage phone calls and appointments, check in and check out processes.
• Coordinate with the clinical team to support patient flow.
• Reflect warmth, professionalism, and empathy in every interaction.
• Support the hospital's operations and patient experience.

🎯 Requirements

• Excellent communication and interpersonal skills.
• Ability to work evenings and weekends.
• Front desk experience in veterinary or medical settings preferred, not required.
• Comfort in a fast paced environment with multiple priorities.
• Familiarity with Windows based systems and practice management software.
• Positive, team first attitude and welcoming demeanor.

🎁 Benefits

• Comprehensive benefits package including medical dental and vision insurance.
• 401(k) with company match.
• Generous paid time off and personal days.
• Employee discounts on veterinary care and products at GoodVets.
• A culture that values you and supports collaboration and recognition.