Client Service Representative

📋 Description

• Deliver warm, empathetic, professional customer service
• Greet clients; manage check-in/check-out
• Answer and triage calls on a multi-line system
• Schedule appointments and follow-ups with clinical team
• Process payments and ensure accurate invoicing
• Maintain a clean, organized reception and lobby

🎯 Requirements

• Evening and weekend availability
• Veterinary or medical front-desk experience preferred but not required
• Strong communication and interpersonal skills
• Comfortable in a fast-paced, multi-priority environment
• Familiarity with Windows-based systems and practice management software (or willingness to learn)
• Positive, team-first attitude and welcoming demeanor

🎁 Benefits

• Medical, dental, and vision insurance; FSA options; disability coverage
• 401(k) with company match
• Generous paid time off
• Employee discounts on vet care and products
• A culture that values you; empathy and collaboration