Client Service Representative

📋 Description

• Deliver warm, empathetic customer service to clients.
• Greet clients and manage check-in/check-out efficiently.
• Answer and triage calls using a multi-line system.
• Schedule appointments and coordinate with the clinical team.
• Process payments and ensure accurate invoicing.
• Monitor patient and client flow throughout the day.
• Maintain a clean, organized reception and lobby.
• Communicate with doctors and managers for smooth ops.
• Support light admin and cleaning duties as needed.

🎯 Requirements

• Evenings and weekend availability.
• Veterinary/medical front-desk exp preferred but not required.
• Strong communication and interpersonal skills.
• Fast-paced environment with multiple priorities.
• Windows-based systems familiarity or willingness to learn.
• Positive, team-first attitude and welcoming demeanor.

🎁 Benefits

• Comprehensive benefits: medical, dental, vision, FSA, disability.
• 401(k) with company match.
• Generous paid time off: holidays and vacation.
• Employee discounts on care and products.
• A culture that values empathy and collaboration.