Client Service Representative

📋 Description

• Greet clients and manage check-in/check-out with care
• Answer triage phone calls using a multi-line system
• Schedule appointments and follow-ups with the clinical team
• Process payments and ensure accurate invoicing
• Maintain a clean, welcoming reception and lobby area
• Coordinate with doctors and staff to ensure smooth operations

🎯 Requirements

• Availability to work evenings and weekends
• Vet/medical front-desk experience preferred
• Strong communication and interpersonal skills
• Thrives in a fast-paced environment with many priorities
• Familiarity with Windows-based systems and practice software
• Positive, team-first attitude and welcoming demeanor

🎁 Benefits

• Medical, dental, and vision insurance; FSA options and disability
• 401(k) with company match
• Generous paid time off
• Employee discounts on vet care and products
• Culture that values you