Client Service Representative

📋 Description

• Deliver warm, empathetic customer service.
• Greet clients and manage check-in/check-out efficiently.
• Answer and triage calls using a multi-line system.
• Schedule appointments and coordinate with the clinical team.
• Process payments and ensure accurate invoicing.
• Maintain a clean, organized reception and lobby.

🎯 Requirements

• Availability to work evenings and weekends.
• Front-desk veterinary/medical experience preferred, not required.
• Strong communication and interpersonal skills.
• Comfort in fast-paced environment with multiple priorities.
• Familiarity with Windows-based systems and practice management software.
• Positive, team-first attitude and welcoming demeanor.

🎁 Benefits

• Comprehensive benefits: medical, dental, vision, FSA/disability.
• 401(k) with company match.
• Generous paid time off.
• Employee discounts on veterinary care and products.
• A culture that values you and teamwork.