Client Service Representative

📋 Description

• Deliver welcoming client service with warmth and empathy
• Greet clients and manage check-in/check-out efficiently
• Answer and triage phone calls using a multi-line system
• Schedule appointments and follow-ups with the clinical team
• Process payments and ensure accurate invoicing
• Maintain a clean and organized reception area

🎯 Requirements

• Veterinary/medical front-desk experience preferred
• Strong communication and interpersonal skills
• Comfortable in a fast-paced environment with multiple priorities
• Familiarity with Windows-based systems
• Familiarity with practice management software or willingness to learn
• Availability to work evenings and weekends

🎁 Benefits

• Comprehensive medical, dental, vision coverage
• 401(k) with company match
• Generous paid time off
• Employee discounts on veterinary care and products
• A culture that values collaboration and teamwork