Client Service Representative

📋 Description

• Deliver elevated customer service with warmth and professionalism
• Greet clients and manage check-in/out efficiently
• Answer and triage phone calls using a multi-line system
• Schedule appointments with the clinical team
• Process payments and accurate invoicing
• Maintain a clean and organized reception and lobby

🎯 Requirements

• Availability to work evenings and weekends
• Veterinary or medical front-desk experience preferred (not required)
• Strong communication and interpersonal skills
• Able to thrive in a fast-paced environment with multiple priorities
• Familiar with Windows-based systems and practice management software
• Positive, team-first attitude and welcoming demeanor

🎁 Benefits

• Comprehensive benefits package: medical, dental, vision
• 401(k) with company match
• Generous paid time off
• Employee discounts on veterinary care
• Culture focused on empathy and collaboration