Client Service Representative

📋 Description

• Deliver friendly, professional customer service.
• Greet clients; manage check-in/out efficiently.
• Answer and triage phone calls with a multi-line system.
• Schedule appointments and follow-ups with the clinical team.
• Process payments and invoices accurately.
• Monitor patient and client flow throughout the day.
• Maintain a clean, organized reception area.
• Communicate with doctors, techs, and managers for smooth ops.
• Assist emotionally stressed clients with compassion.
• Support light administrative and cleaning duties as needed.

🎯 Requirements

• Availability to work evenings and weekends.
• Vet/medical front-desk exp preferred, not required.
• Strong communication and interpersonal skills.
• Fast-paced environment with multiple priorities.
• Familiar with Windows-based systems and practice mgmt software.
• Positive, team-first attitude and welcoming environment.

🎁 Benefits

• Comprehensive benefits: medical, dental, vision, disability.
• 401(k) with company match.
• Generous paid time off.
• Employee discounts on veterinary care and products.
• A culture that values you.