Client Service Representative

📋 Description

• Deliver elevated customer service with warmth and empathy
• Greet clients and manage check-in/check-out efficiently
• Answer and triage phone calls using a multi-line system
• Schedule appointments and follow-ups with the clinical team
• Process payments and ensure accurate invoicing
• Maintain a clean and organized reception and lobby area

🎯 Requirements

• Availability to work evenings and weekends
• Previous veterinary or medical front-desk experience (preferred)
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment with multiple priorities
• Familiarity with Windows-based systems and practice management software (or willingness to learn)
• Positive, team-first attitude and a passion for creating a welcoming environment

🎁 Benefits

• Comprehensive benefits: medical, dental, vision
• 401(k) with company match
• Generous paid time off
• Employee discounts on care and products
• A culture that values you and teamwork