Client Service Representative

📋 Description

• Deliver elevated customer service with warmth and professionalism
• Greet clients and manage check-in/out efficiently
• Answer and triage phone calls using a multi-line system
• Schedule appointments, procedures, and follow-ups with the clinical team
• Process payments and ensure accurate invoicing
• Monitor the flow of patients and clients throughout the day

🎯 Requirements

• Availability to work evenings and weekends
• Veterinary/medical front-desk experience preferred, not required
• Strong communication and interpersonal skills
• Comfortable in a fast-paced environment with multiple priorities
• Familiarity with Windows-based systems and practice management software (or willingness to learn)
• A positive, team-first attitude and a passion for creating a welcoming environment

🎁 Benefits

• Medical, dental, vision insurance; FSA options; disability coverage
• 401(k) with company match
• Generous paid time off
• Employee discounts on vet care and products
• A culture that values you and teamwork