Client Service Representative

📋 Description

• Deliver warm, empathetic customer service
• Greet clients and manage check-in/check-out
• Answer and triage phone calls with a multi-line system
• Schedule appointments and follow-ups with clinical team
• Process payments and maintain accurate invoicing
• Support operations and keep reception area organized

🎯 Requirements

• Evenings and weekends availability
• Veterinary/medical front-desk experience preferred
• Strong communication and interpersonal skills
• Fast-paced environment comfort with multiple priorities
• Familiarity with Windows-based systems and practice management software
• Positive, team-first attitude and welcoming demeanor

🎁 Benefits

• Medical, dental, vision insurance with spending options
• 401(k) with company match
• Generous paid time off
• Employee discounts on veterinary care and products
• A culture that values collaboration and empathy