Related skills
customer service invoicing appointment scheduling practice management software windows-based systems๐ Description
- Deliver elevated customer service with warmth, empathy, and professionalism
- Greet clients; manage check-in/check-out efficiently
- Answer and triage phone calls using a multi-line system
- Schedule appointments and follow-ups with the clinical team
- Process payments and ensure accurate invoicing
- Monitor the flow of patients and clients throughout the day
๐ฏ Requirements
- Availability to work evenings and weekends
- Vet/medical front-desk experience preferred (not required)
- Strong communication and interpersonal skills
- Comfort working in a fast-paced environment with multiple priorities
- Familiarity with Windows-based systems or willingness to learn
- A positive, team-first attitude and a passion for creating a welcoming environment
๐ Benefits
- Medical, dental, and vision coverage with FSA and disability
- 401(k) with company match
- Generous paid time off: holidays, vacation, personal time
- Employee discounts on veterinary care and products
- A culture that values you: empathy, collaboration, and team wins
- Growth-minded, supportive environment for the team
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