Client Service Representative

Added
1 hour ago
Type
Full time
Salary
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Related skills

customer service invoicing appointment scheduling practice management software windows-based systems

๐Ÿ“‹ Description

  • Deliver elevated customer service with warmth, empathy, and professionalism
  • Greet clients; manage check-in/check-out efficiently
  • Answer and triage phone calls using a multi-line system
  • Schedule appointments and follow-ups with the clinical team
  • Process payments and ensure accurate invoicing
  • Monitor the flow of patients and clients throughout the day

๐ŸŽฏ Requirements

  • Availability to work evenings and weekends
  • Vet/medical front-desk experience preferred (not required)
  • Strong communication and interpersonal skills
  • Comfort working in a fast-paced environment with multiple priorities
  • Familiarity with Windows-based systems or willingness to learn
  • A positive, team-first attitude and a passion for creating a welcoming environment

๐ŸŽ Benefits

  • Medical, dental, and vision coverage with FSA and disability
  • 401(k) with company match
  • Generous paid time off: holidays, vacation, personal time
  • Employee discounts on veterinary care and products
  • A culture that values you: empathy, collaboration, and team wins
  • Growth-minded, supportive environment for the team
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