Client Service Representative

📋 Description

• Deliver warm, professional customer service
• Greet clients and manage check-in/out efficiently
• Answer and triage phone calls on a multi-line system
• Schedule appointments and follow-ups with the clinical team
• Process payments and ensure accurate invoicing
• Maintain a clean, organized reception area

🎯 Requirements

• Availability to work evenings and weekends
• Veterinary/medical front-desk experience preferred
• Strong communication and interpersonal skills
• Comfortable in fast-paced environment with multiple priorities
• Familiarity with Windows-based systems and practice management software
• Positive, team-first attitude and welcoming demeanor

🎁 Benefits

• Medical, dental, vision insurance with FSA and disability coverage
• 401(k) with company match
• Generous paid time off, holidays, and personal time
• Employee discounts on veterinary care and products
• A culture that values empathy, collaboration, and teamwork