Client Service Representative

📋 Description

• Delivers outstanding in-person and phone customer service.
• Manages lobby flow, handles concerns, and schedules appointments.
• Responds to emergencies to keep pets and people safe.
• Assists with medication pickups and service/product inquiries.
• Enters data in practice management software, including billing.
• Reconciles cash drawer and performs end-of-day financials.

🎯 Requirements

• High school diploma or GED or equivalent
• Clerical procedures and filing organization
• Excellent customer service; courteous and prompt
• Accurate cash handling and cashiering
• Flexible schedule, including weekends/holidays
• Cornerstone experience or veterinary hospital exposure preferred

🎁 Benefits

• Medical, dental, and vision insurance
• Paid parental leave
• 401(k) with discretionary contributions
• Team member pet discounts
• Mental wellbeing support — Calm app and 24/7 EAP
• CE stipends and career development resources