Related skills
payment processing scheduling software practice management software windows-based systems multi-line phone system📋 Description
- Deliver elevated customer service with warmth, empathy, and professionalism
- Greet clients and manage the check-in/check-out process efficiently
- Answer and triage phone calls using a multi-line system
- Schedule appointments and follow-ups with the clinical team
- Process payments and ensure accurate invoicing
- Monitor the flow of patients and clients throughout the day
🎯 Requirements
- Previous veterinary/medical front-desk experience (preferred)
- Strong communication and interpersonal skills
- Comfortable in fast-paced environments with multiple priorities
- Familiarity with Windows-based systems and practice management software
- Availability to work evenings and weekends
- Positive, team-first attitude and welcoming demeanor
🎁 Benefits
- Medical, dental, and vision insurance; FSAs and disability coverage
- 401(k) with company match
- Generous paid time off (holidays, vacation, personal days)
- Employee discounts on veterinary care and products
- Culture that values you and promotes collaboration
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