Client Service Representative

📋 Description

• Deliver elevated customer service with warmth and professionalism
• Greet clients and manage check-in/check-out efficiently
• Answer and triage calls with a multi-line system
• Schedule appointments and follow-ups with clinical team
• Process payments and ensure accurate invoicing
• Monitor patient flow and keep reception organized

🎯 Requirements

• Availability to work evenings and weekends
• Veterinary or medical front-desk experience preferred, not required
• Strong communication and interpersonal skills
• Thrive in fast-paced, multi-priority environment
• Comfortable with Windows-based systems and PMS (or willing to learn)
• Positive, team-first attitude and welcoming demeanor

🎁 Benefits

• Comprehensive medical, dental, vision benefits
• 401(k) with company match
• Generous paid time off
• Employee discounts on care and products
• A culture that values you