Client Service Representative

📋 Description

• Deliver elevated customer service with warmth, empathy, and professionalism
• Greet clients and manage check-in and check-out efficiently
• Answer and triage phone calls with a multi-line system
• Schedule appointments and follow-ups with the clinical team
• Monitor the flow of patients and clients throughout the day
• Maintain a clean and organized reception and lobby area

🎯 Requirements

• Availability to work evenings and weekends
• Vet or medical front-desk experience preferred, not required
• Strong communication and interpersonal skills
• Comfort in a fast-paced environment with multiple priorities
• Familiar with Windows-based systems and practice management software
• Positive, team-first attitude and welcoming demeanor

🎁 Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Generous paid time off
• Employee discounts on veterinary care and products
• A culture that values you and collaboration