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customer service excel data validation word microsoft office 365📋 Description
- Responds promptly to communications from assigned clients.
- Maintains positive relationships with assigned clients.
- Resolves inquiries and problems regarding products and services with teams.
- Uses programs and tools to aid client success; provides coaching as needed.
- Stays up-to-date on regulations and internal procedures.
- Maintains confidentiality on PII and privacy.
🎯 Requirements
- High School diploma with one year of customer service experience preferred.
- Excellent customer service, communication, and collaboration skills.
- Ability to exercise independent judgement on significant matters.
- Multi-task and work with diverse personalities including clients and coworkers.
- Knowledge of Microsoft Office Suite: Outlook 365, Word, and Excel.
- Ability to learn and utilize company systems.
🎁 Benefits
- An amazing benefits package.
- Paid time off for work-life balance.
- Monday to Friday schedule, 8am - 5pm.
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