Related skills
crm hubspot salesforce project management jira📋 Description
- Assist Account Directors in overseeing key accounts; ensure client retention.
- Serve as primary contact for daily client inquiries; ensure timely responses.
- Coordinate with Delivery to transition clients from sales to project discovery.
- Track account budgets, manage billing milestones, and renewals.
- Identify up-sell and cross-sell opportunities by client needs.
- Schedule and prepare materials for QBRs and status meetings.
🎯 Requirements
- 1-2 years client-facing/account coordination experience; fresh grads considered.
- Proven ability to build rapport with clients and navigate organizations.
- Understanding digital marketing, tech trends; translate deliverables into ROI.
- Experience with CRM updates, contract tracking, and meeting minutes.
- Handle client concerns with empathy; collaborate for win-win solutions.
- Excellent Cantonese and English communication; simplify tech updates.
🎁 Benefits
- Experience with Salesforce, HubSpot, JIRA, Confluence.
- Background in Digital Marketing, E-commerce, or Brand Strategy.
- Intermediate proficiency in Mandarin.
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