Related skills
account management saas executive engagement digital lending loan origination systemπ Description
- Own post-sale lifecycle for IMB customers: renewals, expansions, growth.
- Lead renewal process for IMB accounts; coordinate internal stakeholders for timely renewals.
- Build executive relationships across IMB leadership (Ops, Tech, Digital, Lending).
- Provide strategic recommendations aligning Blend with IMB priorities (experience, efficiency).
- Develop and execute account strategies to increase adoption across Blend products.
- Identify and close upsell/cross-sell within IMB accounts by aligning products to needs.
π― Requirements
- 7+ years of strategic SaaS sales, account management, or customer expansion (finance/mortgage tech preferred).
- Proven success growing enterprise or mid-market IMB relationships.
- Strong familiarity with IMB operating models, LOS ecosystems, and digital lending workflows.
- Exceptional communication; proven ability to engage C-suite executives.
- Highly consultative with strong listening and a customer-first mindset.
- Travel up to 25% of the time.
π Benefits
- Medical, dental, and vision benefits with employer contribution.
- Company-paid life and disability coverage.
- Generous PTO, holidays, and parental leave.
- Employee Assistance Program (EAP) for mental health, legal, childcare, and more.
- Voluntary benefits: accident, critical illness, hospital indemnity, identity theft, legal insurance.
- 401(k) with company match and pre-tax savings options (FSAs/HSA).
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