Related skills
crm data analytics account management customer success relationship management📋 Description
- Driving client success with school stakeholders to align goals
- Onboarding and training for counsellors, students, IT teams, and admins
- Monitoring engagement data to identify ROI opportunities
- Conducting regular business reviews to showcase impact
- Providing trusted advisory support to drive retention and growth
- Delivering timely, professional client support and issue resolution
🎯 Requirements
- Bachelor’s degree in Business Administration, Education, Marketing, or Communications
- 5+ years in customer success, account management, or strategic consulting
- Familiarity with SaaS, EdTech, or B2B solutions
- Experience with high school and/or higher education clients
- Proven track record of revenue growth and account management
- Strong consultative, relationship, and communication skills
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