Related skills
crm account management data analysis customer success relationship management📋 Description
- Partner with school stakeholders to align BridgeU solutions with goals.
- Lead onboarding and training for counsellors, students, IT, and staff.
- Analyze client engagement data to identify ROI opportunities.
- Conduct regular business reviews to track progress and impact.
- Advise clients to drive retention and account growth.
- Resolve issues by coordinating cross-functional teams for clients.
🎯 Requirements
- Bachelor’s degree in Business Admin, Education, Marketing, or Communications.
- 5+ years in customer success, account management, or strategic consulting.
- SaaS/EdTech or EdTech/B2B experience.
- Experience with high school and/or higher education industries.
- Proven revenue growth and relationship management; data-driven.
- Skills: consultative approach; attention to detail; analytical thinking; clear communication.
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